GDPR Compliance Statement

Effective Date: 12th March 2025

1. Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Access – Request a copy of the personal data we hold about you.
Correction – Request correction of inaccurate or incomplete data.
Deletion – Request deletion of your data (subject to legal requirements).
Restriction – Request that we limit the processing of your data.
Objection – Object to processing, including for marketing purposes.
Data Portability – Request transfer of your data to another service provider.

We will respond to all valid requests within 30 days, in compliance with GDPR (EU 2016/679).

2. Lawful Basis for Processing Your Data

We process personal data only for legitimate business purposes, including:

  • Order Fulfillment – Processing and delivering wholesale orders.

  • Business Communication – Managing supplier and customer relationships.

  • Legal Compliance – Meeting tax, accounting, and regulatory requirements.

  • Marketing (With Consent) – Sending promotional emails to those who opt in.

We do not process sensitive personal data or sell customer data.

3. Data Retention Policy

We retain your personal data only for as long as necessary, based on:

  • Transaction & Order Data – Retained for 7 years (for tax and accounting compliance).

  • Customer Inquiries – Retained for 3 years after last interaction.

  • Marketing Data – Retained until you opt out.

After these periods, data will be securely deleted or anonymized.

4. Exercising Your GDPR Rights

To make a request regarding your data, please contact us at:

Email: tenna@triveda.life
Registered Address: Triveda Foods Limited, Firepool Centre For Digital Innovation Trenchard Way, A026, Taunton, England, TA1 1FH

For security reasons, we may need to verify your identity before processing requests.