Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

These terms outline the rules for using our website, www.triveda.life ("our site").

Our site is operated by Triveda Foods Ltd ("We"). We are registered in England and Wales and operate in Spain and Portugal.

To contact us, email: tenna@triveda.life.

By accessing our site, you confirm that you accept these terms and agree to comply with them. If you do not agree, you must not use our site.

These terms of use refer to the following additional terms:

We may update these terms or our site from time to time to reflect changes in products, services, or business operations.

Our products are sold exclusively to registered businesses.
Customers must provide a valid VAT number (if applicable in their country).
We reserve the right to request proof of business registration before processing an order.

Minimum order quantity: 2,350 cans.
Orders are binding once confirmed.
Orders cannot be cancelled once processed.
Refunds due to medical issues may be considered at our discretion, with written proof from a doctor.
Prices are subject to change without prior notice.
Payment must be made in full before production and dispatch.
We reserve the right to terminate an order if payment is declined.

You are responsible for providing accurate delivery details.
We cannot be held liable for delays due to:
- Incorrect or incomplete addresses.
- Courier disruptions, strikes, traffic, or weather conditions.
- Customs clearance (for international orders).
You must inspect deliveries immediately and report any issues within 3 hours.
If your order has not arrived, you must notify us on the expected delivery date.

Returns are only accepted for damaged or defective products.
If you receive a damaged order:
- Notify us within 24 hours with photographic evidence.
- We will offer a replacement or refund at our discretion.
Refunds will be processed via the original payment method within 30 days.
We do not accept returns for:
- Orders delayed due to circumstances beyond our control.
- Orders delivered correctly but no longer wanted.

Triveda Foods Ltd is not liable for:

Any indirect, special, or consequential losses arising from the use of our products.
Health-related issues caused by improper consumption.
You acknowledge that our products may not be suitable for everyone. If in doubt, consult a medical professional before consuming.

We are not medical professionals.
Any information we provide is based on personal experience and research, not medical advice.
If you have allergies, a medical condition, or are on medication, consult a doctor before consuming our products.
We do not cater to customers with severe allergies (e.g., anaphylactic reactions).

All content on our website (text, images, logos, branding) is the property of Triveda Foods Ltd.
No part of this website may be copied, stored, or reused without our explicit written permission.

We process personal data in accordance with EU GDPR laws.
By using our website, you agree to our Privacy Policy.
You have the right to:
- Request access to the data we hold about you.
- Request deletion of your data (where legally possible).
- Opt out of marketing communications at any time.

We are not responsible for delays caused by:

These terms are governed by the laws of England.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
If you are a resident of Spain or Portugal, you may bring proceedings in your local jurisdiction.

For any queries, please contact us:

Email: tenna@triveda.life